Booking Terms

Payment & Cancellation Policy

Clear terms so you know exactly what to expect — how to pay, when to pay, and what happens if your plans change.

How to Pay

We keep payment simple and flexible:

  • Cash (IDR) — paid directly to your driver when you meet, no online payment needed
  • Bank transfer — available if you prefer to pay ahead; we'll send account details on WhatsApp

No Deposit Required

You don't need to pay anything to confirm your booking. Message us your trip details on WhatsApp, get your price, and pay only when you meet your driver — or by bank transfer beforehand if that's easier for you.

Free Cancellation, Anytime

Plans change — we get it. You can cancel your booking free of charge at any time, no questions asked and no cancellation fee. Just let us know on WhatsApp as early as you can so we can free up the car for other guests.

No Hidden Fees

The price we quote you on WhatsApp is the price you pay. Fuel, toll fees, and driver service are already included — there are no surprise charges at drop-off.

Cash or bank transfer
No deposit to book
Free cancellation, anytime
Fixed price, no hidden fees

FAQ

You can pay in cash (Indonesian Rupiah) directly to your driver, or by bank transfer. No online payment or credit card is required.

No. There is no deposit required to confirm your booking. You pay when you meet your driver, or by bank transfer beforehand if you prefer.

Yes, you can cancel free of charge at any time, with no cancellation fee.

No. The price you are quoted on WhatsApp is the price you pay — fuel, toll fees, and driver service are already included.

Indonesian Rupiah (IDR). All our prices are quoted and charged in IDR.

Ready to book?

Send us your trip details and we'll confirm the price and availability — no deposit needed.